In an interaction with IDG Media, KC Phua- Technical Director for Data Management & Protection, APAC at Hitachi Vantara, explained how data center solutions, combined with machine learning and artificial intelligence, can help large scale enterprises achieve digital transformation.
IoT is a source of data that is coupled with core business processes. An extra dimension comes with time series data and the state of the machines it interacts with. This creates the potential to create massive savings, and also helps in providing much better customer experience.
Treebo has seen a 30 percent drop in customer no-shows with the help of payment links. These links can be used on offline channels like text messages and mail for partial collections of payments from guests.
At a time when enterprises are searching for innovative ways to automate their processes, Google's full release of Dialogflow enterprise edition is expected to add value in the development of conversational AI tools for improved end-user experience.